Shipping policy
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped using our trusted delivery partners.
2. Shipping Time
Estimated delivery times depend on your location:
- Local Orders: 3–7 business days
- International Orders: 7–15 business days
Please note that delivery times may vary due to customs, weather conditions, or courier delays.
3. Shipping Charges
Shipping fees are calculated at checkout based on your location and order size.
- Free Shipping: Available on selected promotions or orders above a certain amount (if applicable)
- Standard Shipping Rates: Displayed at checkout before payment
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment status.
5. Shipping Delays
While we strive to deliver your order on time, delays may occur due to:
- High demand periods
- Courier service issues
- Customs clearance (for international orders)
We appreciate your patience in such situations.
6. Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
7. Failed Delivery Attempts
If delivery fails due to:
- Customer unavailability
- Incorrect address
The package may be returned or require re-delivery charges.
8. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
We will work with the courier to resolve the issue as quickly as possible.
9. Contact Us
If you have any questions about your order or shipping, please contact our support team:
📧 Email: godj1075@yahoo.com